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LiEiza's avatar
LiEiza
3 years ago
Solved

Network Error 20001/20003 and EA/Steam Achievements Unavailable

I bought the game on steam.
I tried all the tips from the website and youtube but no luck.

I don't get any achievements on both EA app and Steam when playing the game.

Cannot play multiplayer and the network error keep popping after every loading screens.

wild hearts
  • EA_Illium's avatar
    EA_Illium
    3 years ago
    @LiEiza It's possible, we don't have any info on how the VAC bans might effect your account.

    I would reach out to Steam support to confirm.

3 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    HI @LiEiza To check can we try the following and check if these issues continue?

    • Run the System File Checker tool then Check for Windows and GPU updates  
    • Connection and Advance Connection Guides 
    • Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Check for other applications that may be limiting EA App or Game performance
    • EA App's Cache (Top Left Menu > Help > App Recovery) 
    • Repair/Verify your game based on which client you are launching from
      • EA App - Repair (My Collection > Tile Dots > Repair)
      • EGS - Repair (Library > Tile dots > Manage > Verify)
      • Steam - Verify in your library
  • LiEiza's avatar
    LiEiza
    3 years ago
    @EA_Illium I tried the following and the issue still continues.
    My Steam account is VAC banned, is that the reason why the system doesn't allow me to connect to the server?
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @LiEiza It's possible, we don't have any info on how the VAC bans might effect your account.

    I would reach out to Steam support to confirm.

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