Forum Discussion

ifetk28u9ys6's avatar
3 years ago

Network Error

When I try to connect to online play or as soon as the game loads, it gives me an error code of 4294967266. It says that I cannot connect to the server. Are the servers down? Or does my connection need to be refreshed I have an excellent connection so this should not be happening. What should I do?

36 Replies

  • zambuca's avatar
    zambuca
    3 years ago

    I already made 2 posts about it. Just made a new one 2 days ago.

    Here is the screenshot. No errors during updates just when trying to log online for months now...

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @zambuca If multiple posts have been made, we need to stick to the original post you made. The others are considered duplicates and those could be removed because of that. Can I have the original post you made?
  • zambuca's avatar
    zambuca
    3 years ago
    @EA_Shepard First post was never resolved and no solution...only speculation and i was never answered after multiple attempts to get a reply

    2nd post i remade with a screenshot a couple days ago because it has been months since this issue persists and no answer there yet.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @zambuca I understand that the first one has no solution. I am only letting you know what can and will happen if another CM or Hero etc sees the same post more than once.

    How long ago did you unlink and relink your accounts? Have you reset your EA password since you relinked them?

  • zambuca's avatar
    zambuca
    3 years ago
    @EA_Shepard I unlinked and relinked my account more than a month ago. Before it was random the error and sometimes it would log on and sometimes not. Now its all the time.... i reset my password, i called EA help, i updated and reinstalled, I have done everything possible from my end...changed DNS, changed wifi to wired, logged onto my 2nd account and can log online....its clearly an account problem and for 3 months I have this issue. I will not start over again 200 hours of investment. I try everyday to see if it works now and it doesnt anymore....cant play online at all now
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @zambuca If the issue is still happening, and it is an account issue, you would need to speak with live support so that they can go over the account with you. If at this point all steps have been taken and none have worked, we have to look into the account which does not happen over the forums. 

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