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3DiE9djua2's avatar
2 years ago

(PC) Game crashes when alt + tab - UE crash

Game crashes when alt + tab. This has happened all the time and is still happening after latest patch. Causes a UE crash, not gpu crash. 

DLSS randomly does not work even though its enabled and only way to make it work is to change quality setting back and forth. Seems to be an issue with many EA games lately.

After latest patch Futere frame gen now makes the gpu driver crash and must be disabled. If enabled the game will ctd after 5 seconds.

Deleting the p3 folder does not fix any of these issues. 

Just reporting these before I uninstall the game in case others also have these issues and doenst know the work around.

5 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @3DiE9djua2 

    Thanks for taking a moment to let us know what you are running into with Immortals, When you have a moment can we try the following?

    Cheers, 

  • I know you just want to help but posting generic unverified fixes is more annoying than anything else as its only leads to a wild goose chase with no result. 

    The easy fix here is to disable future frame gen, never alt tab and just accept that dlss will not randomly not work at launch. Switching to fsr is also a solution.Then wait for the devs and nvidia to do something. Or just do what I did: Uninstall and move on.

    Im sure most people dont even know that they are playing with dlss off as the game provides no fps counter and settings show it as enabled.

  • Wolvaine's avatar
    Wolvaine
    2 years ago

    Damn this is why i hate these type of Computer generated reply's, THE Game Just does not work, crashes every time i start it up, What a waste and it is not my computer as just finished Horizon Hidden west on Full graphics and that ran like a dream, Also Jedi Survivor ran well too. So if it was MY COMPUTER don't you think these wouldn't Run/Work at all. Jeez stupid reply's hahaha  Also Steam users are having The same problem and the Deleting the P3 folder don't do nothing, most are just saying its a bad game release.

    shame as this game looked quite good But i guess its another Rushed out title to make money of us idiots lol

    Well uninstalled and forget i guess shame as it looked really good.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @Wolvaine, Were you able to try the steps above? If so, did this continue after the latest patch?

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