(PC) Game crashes when alt + tab - UE crash
Game crashes when alt + tab. This has happened all the time and is still happening after latest patch. Causes a UE crash, not gpu crash.
DLSS randomly does not work even though its enabled and onl...
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EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @3DiE9djua2
Thanks for taking a moment to let us know what you are running into with Immortals, When you have a moment can we try the following?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
Cheers,
I know you just want to help but posting generic unverified fixes is more annoying than anything else as its only leads to a wild goose chase with no result.
The easy fix here is to disable future frame gen, never alt tab and just accept that dlss will not randomly not work at launch. Switching to fsr is also a solution.Then wait for the devs and nvidia to do something. Or just do what I did: Uninstall and move on.
Im sure most people dont even know that they are playing with dlss off as the game provides no fps counter and settings show it as enabled.
