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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: code":107019

Hi guys, it sounds like this might be an account-related issue. Can you reset the password for the EA account linked to your console account?

https://help.ea.com/en/help/account/if-you-forgot-your-ea-account-id-or-password/


This will usually be the same EA account that you're using here, but sometimes folks will have a different account for their console games. In that case, go to help.ea.com, log out, then log in using the login option for your particular console. You'll then be on the correct account, and you can send the password reset request. 

Thanks, I hope this helps. 

3 Replies

  • Ale2478's avatar
    Ale2478
    3 years ago
    @EA_Illium congratulations now you managed to bug even more what was already buggy and it's still arrogating to copy that * again in the comments
  • rVenson's avatar
    rVenson
    2 years ago

    Same problem here. This support is an embarrassment

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