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EA_Illium
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4 years ago

Re: Error: 102-800d0000 Xbox online not working

@tavoloco233 Can you try the steps below to see if this continues? If so can you share a screenshot of the error message your getting?

Persistent Storage 

  1. Go to settings Select Device & Connections > Then Blue-Ray 
  2. Select Persistent Storage > Clear Persistent Storage 

 

Alternate Mac: 

  1. Go to settings > Select General  > Then Network settings 
  2. Go to advanced settings > Alternate Mac address > Select clear 
  3. Select restart 

 

Check console for updates 

  1. Make sure you're connected to the internet, then press the Xbox button top open the guide 
  2. Select Profile & System > Settings System Updates & Downloads 
  3. Under Updates: 

- 'Console update available': Select this to start the update 

- 'No console update available': This means your console is up to date.  

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