Community AdminThanks to everyone for the info given.
We'd like to capture some more info and save files from affected PC players.
If you've encountered this please fill in the survey here, and if you're on PC add a copy of your save file.
We'll mark this as Solution to highlight this post and draw attention to the survey, we DO NOT consider this resolved at this time.
@EA_David
Has anyone in here that have requested for cloud saves gotten them back? If not can you show us how to host someone else's save in our game? Honestly you can tweak so much - change your looks and name. Might as well become your new save. It would save a lot of heartache for me losing 80+ hours. I just want a working save post main story.
When I tried to paste someone else's save into my wild hearts directory - it doesn't show up as a save. Just shows as 'No Data Loaded'.
I logged on yesterday to find my save file corrupted....reset pc, validate game files, Uninstall and reinstall (both the game and ea lun her), back up game files and restore. I got as far as getting the game to recognize the save file with the proper chapter, time and date. When I load the save file it just goes straight to the starting cinematic. I filled out a survey on ea and attached a zip of the game.
hi, one year later and i have this error, can you help me?
