Re: Input signal out of range

Hello @Sour_Cheesil,

Thanks for the quick answer. Your Dxdiag shows that you have multiple monitors connected to your PC, one "unknown" and 2 x Sunplus TV SPV9107. It may be possible that this is where the issue comes from, for instance if the game tries to stretch the picture. I´d suggest you physically disconnect the other 2 monitors from the system and try to start it then to see if that is the cause. 

Same problem here. The game goes out of range, black screen and then alt+tab to close the game. It started once and I played the chapter/stage 1 without problems, but now it's impossible. DXDiag: http://pastebin.com/f7tLY7w5

Hello @GeografoNerd,

I´m sorry to hear that. I´ve checked your Dxdiag (thanks for that) but cannot spot anything out of the ordinary. Your setup is completely different from @Sour_Cheesil's one hence there isn´t a connection to be made. I think what would help is taking a look at the Msinfo of your systems. However, we can´t request them here on the Forums due to data protection purposes. I´d say the best course of action would be to contact our customer service directly and let them check it for you. If a solution can´t be found our Tier 1 Agents have the option to escalate cases like these to our Specialist Department who will be able to take a more in depth look.

To contact us please click here and make the appropriate selections. After that you will get the option to either start a chat or request a callback from us.

I on my side will get in contact with our QA Team and see if this is something they have seen happening before. I´d appreciate if you could update this thread once a solution has been found so we can help other players like yourselves better in the future. Thanks and sorry for the inconvenience.