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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
7 years ago

Re: Invalid Key confirmed by EA supporter even it is valid....

@Holgi482

[Image Removed - Admin. Please do not post your Product Code on a public forum]

7 Replies

  • Holgi482's avatar
    Holgi482
    7 years ago
    Sorry, makes sense.. You are right. Nevertheless help would be appreciated.
    Thanks in advance.
  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @Holgi482

    As you have purchased (twice) from a third party we can only suggest you attempt to get a refund for the unused purchase.

    Thanks.

  • Holgi482's avatar
    Holgi482
    7 years ago
    I made a second purchase, because YOUR colleague said my valid key is invalid.. Why your Mate lie to me then....???
    Because of your Team i did it....
  • Holgi482's avatar
    Holgi482
    7 years ago

    Did I get any help here, or is it done, that because of your wrong answer of your colleague in support, I lost my money `!

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @Holgi482

    As above, we cannot refund purchases from a third party and contacting them for a possible refund is advised.

  • Holgi482's avatar
    Holgi482
    7 years ago

    Ah and is okay, that your colleague lied to their customers...?!

    I bought a new one, because your colleague guaranteed me, that the code is invalid...


    So its okay, that such colleagues cheating customers !?

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