Re: it takes two: restricted access???

pookiepupsik
2 years ago
Oops, I thought I added the screenshot with my original post! It should be added now 🙂)
EA_QueenBee
Community Manager
2 years ago
@pookiepupsik,

No worries, cheers for that! I see that you're playing on Windows, but are you starting the game via the EA app, or what launcher are you using to play It Takes Two?
pookiepupsik
2 years ago
I have tried both launching it through the EA app and through the Steam app
EA_QueenBee
Community Manager
2 years ago
@pookiepupsik,

Well, if you play via Steam and have both installed, could you try the following:

Make sure you have the right Steam account linked. (You can check that here.)

Clear the EA app's cache. (Find out how to do that here.)

Repair the game via Steam (Verifying the integrity of the game cache). Just in case there's a file that's damaged or corrupted, and getting in the way of you playing.

If neither of those two fix your issue, then can you try a clean boot? Just in case there's any background programs that are causing you issues.

It doesn't strike me as an account issue (despite what the error might say); I assume you're playing on an adult account?

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