Re: (PS5) Pre-order bonus not showing up

I did receive the Kalunga's Blessing Visual Effect Variant after the broken bridge.  Not sure if closing/re-opening the game was required, but it didn't appear until after I had exited the game and came back later.

The bonus 2 Shaman points are still missing, I do not have them (I have 1 Shaman point from regular gameplay, but I should have 3 total).

EA ID: dahvoo

PSN ID: Dahvoo

Attached is screenshot of Skills screen showing I only have 1 Shaman point (from regular gameplay) and no skills purchased.  I should have 3 points.

I do have the Soulshifters comic on the game's main menu (screenshot attached).

I've also included screenshots of my current Journey (from within the game), and my current save from the Load Game screen.

I have now played enough to have collected 2 Shaman points, but I should have 4 since I did not receive the 2 bonus Shaman points.

Hi, I also have not received the skill points for the pre-order bonus.

I see “Soul Shifters” on the top screen.

I got 4 skill points for playing normally.

EA ID: kina_peppepe

PSN ID: KINA

PS5 JP ver

Also, where can I find out if I own “Kalunga's Blessing Visual Effect Variant”?

Hey @kina_pepepe 

For the Visual Effect, check out our post here; [INFO/GUIDE] Where to Find your Pre-Order Content in Tales of Kenzera™: ZAU

It should be under settings > Gameplay, scroll to the bottom 

Thanks!

Thank you found it.

A screenshot is attached.

I played to the point where I opened the first gate using the new save data and it added 2 sherman points.

However, the points were not added to the first saved data. Sad😉

But, This is the solution to all the reservation benefits.
Thank you very much.

I also started a new game on Save 2 and right after getting past first key door and speaking with Kalunga, the game granted the bonus Shaman Points (I went from 0 to 3).  This did not happen on my first save, and the bonus points have not been added to my first save.  

I'm already on Act 2 of my first save, so I don't think I'll be starting the game over.  It looks like I won't have those bonus Shaman points on my first save, which is disappointing but at least it looks like they will appear if I ever get a chance to replay the game from the beginning.

Hey @dahvoo @kina_pepepe 

Glad to hear it did grant it on another save file. The Shaman points should be available on any future saves you make. 

While I understand it's frustrating about the first save, we have passed this on to the team to be aware of. If we get any additional updates I can share them here in the thread. 

Thanks!