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dahvoo's avatar
dahvoo
10 months ago
Solved

(PS5) Pre-order bonus not showing up

I pre-ordered Tales of Kenzera: ZAU for PlayStation 5 on 4/20/2024.  Today after the game launched on 4/23/2024, when I started the game, I don't have either of the two in-game pre-order bonuses.  Th...
tales of kenzera zau
technical issues
  • EA_Illium's avatar
    EA_Illium
    10 months ago
    Hi @dahvoo, I wanted to confirm if they are still missing? If so, this might be a paint but could you try starting a new save (using one of the other save slots) and get to the first door that needs a key and check if you notice the shaman point update to 2?

    If it does or doesn't work let us know, if it does work any video of how it looks on your end would be helpful.

dahvoo's avatar
dahvoo
10 months ago

I do have the Soulshifters comic on the game's main menu (screenshot attached).

I've also included screenshots of my current Journey (from within the game), and my current save from the Load Game screen.

I have now played enough to have collected 2 Shaman points, but I should have 4 since I did not receive the 2 bonus Shaman points.

EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
10 months ago
Hi @dahvoo, I wanted to confirm if they are still missing? If so, this might be a paint but could you try starting a new save (using one of the other save slots) and get to the first door that needs a key and check if you notice the shaman point update to 2?

If it does or doesn't work let us know, if it does work any video of how it looks on your end would be helpful.

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