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3daniel383's avatar
3daniel383
2 years ago

Re: Unravel Two and Titanfall 2 do not recognise controllers

Thanks, @EA_Illium It is a Steam controller. From having looked online I had already done what you suggest and that did not work.

In any case, I got it to work after a few hours of trying all sorts of things... here for reference in case someone else struggles.

Things that did not work:

- reinstalling Steam, reinstalling the game

- repairing EA app

- uninstalling and reinstalling the EA app

Things that worked:

- uninstalling the EA app again

- manually deleting every file and folder in my system that has anything to do with EA, Origin, Unravel Two, Titanfall 2 (there were a bunch of folders in different places)

- reinstalling the game from Steam

- reinstalling the EA app

Also, after the fix, the game starts quicker and does not open the EA app UI (the preparing game message or whatever still shows, though).

4 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @3daniel383, Thanks for sharing these, to confirm after performing these steps it works now?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @3daniel383, Thanks for sharing these, to confirm after performing these steps it works now?

  • 3daniel383's avatar
    3daniel383
    2 years ago

    Yes, it works now.

    What seems to have solved the issue was to delete all those folders (all EA related, written in multiple ways; Origin, and specific to the games) before reinstalling the EA app.

  • PotatoGrande's avatar
    PotatoGrande
    7 months ago

    I have same issue. I use universal controller (not xbox or playstatin controller) 

    also I buy the game on epicgames. there is no settings on epicgames. there is no settings on ea app.

    I use the same controller on need for speed most wanted and it works but I cannot use same controller on unravel two.

    what should I do?

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,559 PostsLatest Activity: 17 hours ago