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EA_David's avatar
EA_David
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10 years ago

Re: XBOX ONE: Unravel won't Launch

@Thepisfor Hi there, unfortunately not being able to uninstall a game comes off as a big red flag to me, indicating issues with your core software or even hardware. 

If you can't uninstall using the steps here the next thing to do would be to reset your Xbox to factory settings.https://support.xbox.com/en-GB/xbox-one/console/reset-console-to-factory-defaults

Please read the whole article as this is a big step, and you could lose progress if it isn't backed up. 


Thanks, hopefully this will fix things for you. 

1 Reply

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved
    Thanks for the reply, I'll check this out today and post back. To be clear, this is the only item I can't uninstall.

    Any other app or game is responsive.

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.Latest Activity: 1 year ago
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