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splitfiction100's avatar
splitfiction100
Rising Newcomer
6 months ago
Solved

Split Fiction - How to do Crossplay

Hi - I have a PS5 and my friend has an XBox. I've bought the game. My friend has downloaded the friend pass. When I go to the 'play online' option, I add her EA name, but nothing happens. She doesn't...
split fiction
  • EA_Shepard's avatar
    EA_Shepard
    6 months ago

    splitfiction100 When you go online and send an invite, as long as your friends on the EA side show up, they should. When one of you sends the invite, does the other not see it in the game or on the console menu at all?

    1. start an online multiplayer game
    2. Invite EA friends
    3. Then an option to search for EA friends if present

    If it's not working, you should check data sharing in both friend's settings, as it seems to block it if turned off.

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
6 months ago

splitfiction100 When you go online and send an invite, as long as your friends on the EA side show up, they should. When one of you sends the invite, does the other not see it in the game or on the console menu at all?

1. start an online multiplayer game
2. Invite EA friends
3. Then an option to search for EA friends if present

If it's not working, you should check data sharing in both friend's settings, as it seems to block it if turned off.

  • splitfiction100's avatar
    splitfiction100
    Rising Newcomer
    6 months ago

    Hi data checking is enabled in both cases. The issue is that there is no option for my friend in Xbox to log into her EA account from the friend’s pass page. 

    • EA_Shepard's avatar
      EA_Shepard
      Icon for Community Manager rankCommunity Manager
      6 months ago

      splitfiction100 Following up with you and your friend on this one. Were you able play with them?

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