Unravel Two: game doesn't work (crash on first cut scene - AMD Phenom II)
Hi, I bought Unravel Two today, but the game doesn't work.
I'm able to start the game, choose a memory slot, then start a game, watch the cut scene (boat in a storm and so on) but at the end of th...
I have merged a few threads into the same one as you are all describing the same issue with AMD Phenom II CPUs.
As these CPUs are below the minimum requirements for the game, they are not supported. If you have another computer that meets these minimum requirements, I would recommend trying the game there.
If this is not an option for you, please keep in mind the Great Game Guarantee - if that's what you want, one of our advisers will be able to tell you if you are eligible for a refund. You can contact them through EA Help.
You will find a detailed explanation on how to contact them if you need it here.
Hey. Sorry for any confusion, I'll do my best to help you out. If it's not recognizing SDE as a command, I don't see how it would've changed the outcome of your situation since that file is not actually getting run. The original problem reported at the very start of this thread (and in the title) was about that game crashing at the first cut scene. My memory is bad and I don't have the AMD machine I used with me to confirm if my issue was right at the cutscene or where yours originally was beforehand, but I'm pretty sure it was the cutscene.
Since it's not recognizing the SDE command, it really sounds like one of three things;
1) You're not in the same directory within the command prompt that the Intel package was extracted. Make sure it didn't extract to a subfolder. The installer package comes with a subfolder within it. I failed to mention that in my instructions and you should manually move it from the subfolder it creates into your UV2fix folder or rename it to something short just to keep it clean, since the subfolder has a long awkward name to type in. Alternatively, you can navigate to the directory it creates as is (with the CD command) if you prefer. Either way, it has to be run from the folder the files reside in. I had forgotten about the automatic subfolder until I found the old screenshot).
2) Less likely, you might not have extracted the package and just have the downloaded file sitting there in that directory still zipped up. Make sure you didn't grab the Linux or Mac version by mistake (the download page lists all 3 lumped together).
3) There could be one tiny thing off in your syntax (i.e. make sure you didn't add the pound signs and just added the required numbers in place of them, only leave spaces where it shows, and of course don't add the quotation marks). I did that a couple times myself at first based on the other game's instructions from the Steam thread. It's easy to do.
It should look like this:
sde -attach-pid 8104
The 8104 in that example will be a different number for you, which will be your own unique PID.
That screenshot is using a different directory name that the one I suggested in my original
instructions in case there's confusion; that's just what I originally used.
There you can see the annoyingly long sub directory that the unzipped file created.
Let us know if you were able to get it working and I'll update my original instructions so no one else is confused!
@bivouacked Hey there, just having the same issues with the sde not being recognised, I’ve followed everything perfectly but nothing seems to be working.. I was also wondering what you mean by this - “ 1) You're not in the same directory within the command prompt that the Intel package was extracted. Make sure it didn't extract to a subfolder” Where would I find the subfolder if that is indeed what’s happened? P.s sorry I don’t speak computer very well :P
Go to the directory you made in the command prompt terminal:
type:
cd uv2fix
Then list the files in that directory:
type:
dir
Anything with a <DIR> in front of it is a directory or sub-directory. In my screenshot that really long annoying one starting with sde-external-8.35 is the long one it automatically poops out from the example in my previous post. It's easier to not have to navigate to a long folder name like that, so I have the sde.exe files in the UV2fix directory so I ran them right from there by typing the command like in the first post.
If the exe & bat file isn't listed with the dir command, but the directory with the name similar to sde-external-8.35.0-2019-03-11-win is, you navigate to it by typing:
cd sde-external-8.35.0-2019-03-11-win
(your numbers will probably be different here too, so type as it shows on your end as you'll probably have a newer version than that example)
do another file listing there
dir
and the exe files and bat file should show.
run it as shown in the first post
Hope this makes sense. if not i'll follow up best I can. I'm not great when it comes to tech support
Ps
If you'd rather, you can also rename the annoyingly long directory name from windows first to something short without spaces and dashes. Directories and sub-directories shown in windows are just your folders and sub-folders. if you have that folder, that is.(right click the folder and click rename). If you do this, you navigate to it in the command prompt terminal the same way shown with the cd command above.
I've tried this method hoping that works but keeps crashing.. I can only see the first animated scene then crash, and version on particular of the sde? I've phenom 1090T r390x 16 gb
About EA Originals Discussion
Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,559 PostsLatest Activity: 7 days ago