Xbox Error code 4, unable to access add-ons and upgrades

Purchased and preordered the karakuri edition (Xbox console) did not receive any of it. Can’t even access the add-on tab in game as I get a network error (error code 4) then I get a you have not purchased any add-on. I’m online and multiplayer works. The preorders and karakuri add-on are in my manage also. I’ve already reinstall this game and still same results. Is there even a solution to this?

I’m on Xbox and it’s doing the same thing 

Exactly the same for me too, xbox series x and tried reinstall too

I’m playing on an Xbox series x and have tried everything. I even uninstalled the reinstalled and still the same exact messages.

Thanks for the posts. Can I check what system folks are on? Even specific Xbox type. 

The network message suggests there could be an online component to this, perhaps some cert not going through. Can you retstart your system, as well as power cycling your router?

I have this exact same problem

So I had bought the karakuri edition of wild hearts but cannot access any of my dlc.when I check the add-on tab in game it gives me an error code 4 and states I have no add-ons. I checked my network and all is fine. But still can’t access any of my bonuses