Forum Discussion

NeverAGod's avatar
NeverAGod
5 years ago
Solved

account linking

I have already chatted with EA support on Twitter and Live Chat. Situation: Old EA Account is attached to my gamertag, which is a problem because the email that was used to create it over 10 years ...
console
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @NeverAGod  for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 


    If you are unable to verify account ownership then our team will not be able to make any changes to or grant you access to an account.

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

     

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @NeverAGod  for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 


If you are unable to verify account ownership then our team will not be able to make any changes to or grant you access to an account.

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or request a call back.

 

Darko

 

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