3 years ago
Cambi
Good evening, I'm Michael and I have two problems with EA. The first is that a hacker changed my email on my ea account and I can no longer put my email ([edit: email address removed]) and therefore I can no longer receive ea emails. Second my account was disconnected for violations of the ea user agreement. Please I don't know what to do and I'm panicking, can you help me?
You will need to speak to our Terms of Service team @buscotoddy.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko