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hesh4747's avatar
hesh4747
4 years ago
Solved

cant buy ea play

i choose the plan and fill my payment info, after clicking proceed to review order i get this message under the credit card number "We're sorry, prepaid cards aren't eligible for use with an EA Play...
pc
Nejaa_H_thefirs's avatar
Nejaa_H_thefirs
4 years ago

i guys dont really read the messages you reply to, i said it is NOT a prepaid card it is a debit card, and mastercard is on your list of accepted cards, and it doesnt matter i got it figured out on my own, have a different problem now, but with the way your team handled this issue i have no confidence it will be solved either

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @Nejaa_H_thefirst without providing all the info we can only make educated guesses, saying it is a debit card means that we assume that it is an ordinary bank debit card.


If having an issue the more info you can share the better.


Darko 

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