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x16iriqj1uun's avatar
x16iriqj1uun
3 years ago
Solved

Can't log in EA App with xbox account, it brings me to a password reset website

It just simply takes me to a password reset EA site. Also i don't have access to the account that my xbox account was linked to.
pc
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @x16iriqj1uun 

    You can try resetting your password by just going to help.ea.com. Then, click login in the upper right. Next, click on the forgot password link. However, if you don't have access to the email on the account, you won't be able to reset the password. An advisor should be able to help with that though. You can open a case here to get in touch with one. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @x16iriqj1uun 

You can try resetting your password by just going to help.ea.com. Then, click login in the upper right. Next, click on the forgot password link. However, if you don't have access to the email on the account, you won't be able to reset the password. An advisor should be able to help with that though. You can open a case here to get in touch with one. Thanks!

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