Forum Discussion

TurtleReaper44's avatar
TurtleReaper44
Seasoned Novice
3 months ago

Can’t Buy EA Play Pro Subscription – Payment Always Fails

I’ve been trying to subscribe to EA Play Pro for days now and EA just won’t let me.

First, I couldn’t even link my credit card for 3 days straight. When I finally got that sorted and tried to purchase the subscription, I got this error:

"That didn’t work, let’s try again. If the problem persists you may want to use a different payment method or try again later."

Well, the problem definitely persists. I’ve tried multiple times, waited, retried — same thing every time.

I contacted EA support twice already, and absolutely nothing has been done to fix this. I just want to pay for the subscription and play, but EA’s system won’t even let me give them money.

Has anyone else run into this? Is there any actual fix, or am I stuck waiting forever while support does nothing?

13 Replies

Featured Places

Node avatar for EA Play

EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.Latest Activity: 3 days ago
3,606 Posts