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asyrafeisenberg's avatar
asyrafeisenberg
Newcomer
4 months ago

CANT UPGRADE TO EA PRO

Every time I try to upgrade EA Pro, an error keeps popping up (see screenshot). Can you provide a solution on how to fix this issue?
discussion
purchase issue
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
4 months ago

Hey there, if you cannot select the payment method already saved as instructed in the message, please try deleting the current payment methods you have and then try to make the purchase again. You can find your saved payment methods in this page: https://myaccount.ea.com/am/ui/payment-wallet 

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