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Veli1026's avatar
Veli1026
5 years ago
Solved

Crysis Key Verification Problem

EA Support Team, hello. I subscribed to your EA Play service on Steam and downloaded the Crysis game. When I open the game, the screen on the images I shared with you appears. When I click the Done b...
pc
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @Veli1026, 


    When you have the chance please reach out to the EA Help team so they can pull up your account and take a look. For more information on how to set up a case with them check out the EA Help website. 

    If you prefer you can also speak with them over Twitter or Facebook instead. 

    /Kent

robbedotnu's avatar
robbedotnu
5 years ago

i have the same issue, and NO response from the help crap... 

  • DrCarebearFIN's avatar
    DrCarebearFIN
    5 years ago

    How you did solve it, as I'm having same problem. This is from EA Play on Steam..

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Hi @DrCarebearFIN, 

      The best thing to do would be getting in touch with the EA Help team so they can take a look. They should be able to help out with this. You can find more info on how to contact them in my post from earlier in this thread. 

      /Kent

      • erikm_project_I's avatar
        erikm_project_I
        4 years ago

        same problem here

        steam version code invalid .

        i try to redempt from ea origin app but the code won't work.

        i open steam -> click on crysis -> show code -> copy code and try to redempt

        with Crysis WarHead code worked .. with code  Crysis not

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