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Pollen-Samantha's avatar
Pollen-Samantha
3 years ago
Solved

EA app doesn't detect my EA Play

EA Desktop app doesn't detect that I'm already an EA Play member, can't add games to library - error code 57202
pc
  • General_PapaBea's avatar
    General_PapaBea
    3 years ago
    @Pollen-Samantha It's an ongoing issue. The only real solution I've found so far is to not play and wait for EA to fix itself... again.
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

HI @leeg3009uk What is the error message you get when trying to instal via the GamePass client?

Also when you have a moment can you run through the following...

SeasonXIII's avatar
SeasonXIII
3 years ago
@EA_Illium Man you do not know how long I was trying to figure out how to fix this problem! You are a god send lol resetting my cache is what did it, once the app restarted all my games we're back and it recognized my ea play subscription. Thanks a lot!

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