Forum Discussion

Strebor92's avatar
Strebor92
5 years ago

EA Play - Xbox GP issue

Hi, I have EA play through the XGP. I have tried uninstalling EA Play and installing it through the Xbox app, several times with no change. My accounts are linked, I can see it when I am logged in o...
pc
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @Strebor92 can you provide a little more info as to the issue that you are seeing?


The more info we have the better we can help.

Darko 

  • Strebor92's avatar
    Strebor92
    5 years ago
    @EA_Darko Hi. The EA app is asking me to sign up for EA play but I should have it already as it is included with the xbox game pass. I have already followed steps for common fixes from other posts and still no luck. When I try to download a game it is asking me to sign up to EA play.
    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Hey @Strebor92 it sounds like the account that you are using to login with is different to the one that you've linked your Xbox account to.

      Darko

      • Strebor92's avatar
        Strebor92
        5 years ago
        @EA_Darko Hi. It's not. It's the same. I can see them linked.

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,435 PostsLatest Activity: 34 minutes ago