EA Play Hub, the app, PS4, captcha.

Hi.

First I must say I am not quite sure if this is an EA-problem, or a Sony problem.

I downloaded the EA Play Hub-app, on PS4, and launches it. After writing password, I get to Captcha-security check, and this is where the trouble begins.
After writing one captcha-letter, the dialogue box for keyboard closes, and cursor is moved down to the 'Next' or 'Refresh' box. When I go back up to complete captcha, instead of adding more letters, I am just changing the one I can write, then rinse and repeat, it dialogue box closes.

I just recently tried uninstalling, and installing again. I also tried to use wifi-hotspot through mobile, but still same problem.