Hi, i've got a problem with the Origin for Mac. The game Sims 4 I bought is there in the game library, but they are greyed out, and when the game is clicked there is no play/download button, instead only the game details. I saw there are many people experiencing the same thing, so i've tried the suggested solution there but still not working.
I've tried:
1.Restarting the origin app
2.Redownloading the origin app
3.Clear cache origin app
4.Deleting sims 4 from game library and re adding it to the library
Note: I've made sure my computer fulfilled all the system requirement of the game.
Attachment shows the display of my "game library" in origin app
Please kindly help, would mean a lot!
