Forum Discussion

Rising Newcomer

4 months ago

ea play is showing in microsoft account but not in ea app

hello my ea play subscription is showing on microsoft account but its not showing in ea app i have my xbox and ea app accounts linked. I want to ask if it is because my ea app account and xbox accou...

account linking

EA_cuervo

Community Manager

4 months ago

Hey there,

If the EA app is not recognizing your EA Play subscription, please try clearing the EA app's cache and making sure you're logged in with the account linked to your Xbox account. You can double-check this information on your Connected Accounts page.

Let us know if you have any questions.