E A Play working on old Xbox One S but not on new Xbox Series X
Recently purchased a series X, transferred games and profile onto the new console but EA Play will not log me into any of my games. EA Play still works on old Xbox One so can play FC25, F1 etc but doesn’t transfer to new Xbox. Does my linked account not move over with my profile?41Views0likes3CommentsLinked an Xbox acc with pc game pass but ea doesn't see it
I've linked an xbox account with pc game pass on it which should include the ea pass and rechecked it like 10 times but ea account still doesn't see the game pass. It just offers to buy ea play and thats all. Tried everything but still not working.52Views0likes0CommentsMy account was hacked and linked to an EA account I've never seen before
This account was banned and it is what comes up when opening EA play games from the Xbox app. I cannot unlink it from my Xbox account, and EA support has repeatedly opened the chat but not responded, leaving me with no option to recover my account. (my xbox account name is blacked out for privacy.).82Views0likes1CommentEA App not applying the EA Play subscription from Xbox PC Gamepass
Hello, I have the PC Xbox Gamepass with EA play. Recently when I have tried to download a new game through the EA App it makes me pay full price instead of letting me download it. It also shows on the EA app that I do not have a EA play subscription. However, on the Xbox app it shows that I am connected to the EA app and that this is the correct account. I have restarted and reinstalled both of the apps but I am still having the same issue. The games that I downloaded before this issue I can still play, but I can not download any new ones. I ran the EA error reporter and my report id is : a33449b9-3f64-41f3-b597-420090cef343 Thanks52Views0likes0CommentsXbox PC Game Pass error with EA Play Account
Recently, I logged into my xbox account and reactivated my pc game pass. While doing so I wanted to play some ea games, and tried to click on the xbox app's link to ea play. It gave me a " There's been an error Try resetting your password and restarting your game." When I went online to the ea page to reset my password using my xbox credentials, it said: Your accounts can’t be linked because your Xbox account (*withdrawn*) already linked to your EA Account for a5*****@disabled.ea.com. An EA Account can only be linked to one Xbox account in its lifetime. Why is my xbox account linked to a disabled ea email? this doesn't make any sense. Please help.145Views0likes1CommentEA Play PC Subscription Issue
In April i bought and paid for the EA Play annual subscription through STEAM. Everything was working perfectly and I was happily playing Madden 25 up until tonight when I got a message after playing a match, that my subscription was expired. I assumed it was a glitch or something and paid it no mind. To be clear, i can still play Madden just fine. My issue is that i cannot get and play any other games under the EA Play sub. I wish to play the PGA game that is offered. When I try it wants me to pay for it or start a subscription. My STEAM Account is connected to the EA Play app, but I cannot figure out how to determine that. I'm at a loss to what to do and am requesting some assistance please.Solved87Views0likes4CommentsNon-consented account
My son opened an account today(26/05/2025) linked his psn account to it, he is under 16 and I didn't consent to him doing this, I wanted his psn unlinking and account deleted, but was told I'd have to wait 6 months for it to happen, I don't believe this isn't possible to happen sooner as it's against your own policy. I was told they can change the date of birth on it, but I don't want this.Solved46Views0likes1Comment