hello
my ea play subscription is showing on microsoft account but its not showing in ea app i have my xbox and ea app accounts linked. I want to ask if it is because my ea app account and xbox account have same email. CAn you manually link then and solve my problem my subscription is only 1 month and i want to enjoy it to the fullest
thank you for your help
Community ManagerIn this case, please reach out to EA Help. They will be able to check your account and assist you with account changes if required.
i tried it multiple times and i have waited two days and still nothing
Community ManagerHey there,
If the EA app is not recognizing your EA Play subscription, please try clearing the EA app's cache and making sure you're logged in with the account linked to your Xbox account. You can double-check this information on your Connected Accounts page.
Let us know if you have any questions.
