Forum Discussion
EA_Blueberry
Community Manager
3 years agoHi, @Zumeria
Let's make sure you're on the correct account. When you visit your purchase history for Origin or Steam do you see the EA Play purchase there?
- 3 years ago
No, I do not see it in Origin, that's the problem. But I activated the sub in Origin and it had me sign into Steam and purchase it there. I only have one EA account, and the email on my Steam is the same.
- EA_Blueberry3 years ago
Community Manager
@Zumeria
We'll need to have you contact our Support team to locate the account in which the purchase took place on.
Here is how to reach them:EA Help on Twitter
https://twitter.com/EAHelp
Live-Support