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lvermiciousl's avatar
lvermiciousl
5 years ago
Solved

EA Play not working with xbox set to home. Using Game Pass Ultimate

I have been contacting ea and Microsoft about this but it still has not been resolved. Anyone else out there having this issue? Or just me? I can play on my daughters account but not mine.
console
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @lvermiciousl for issues such as this you would need to speak with Xbox support.

    If the account that has EA Play or Game Pass is set as the home account then you should be able to access it on each account on the console. There may be certain restrictions such as the game trials only being available on the account that has Game Pass.

    Darko 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @lvermiciousl for issues such as this you would need to speak with Xbox support.

If the account that has EA Play or Game Pass is set as the home account then you should be able to access it on each account on the console. There may be certain restrictions such as the game trials only being available on the account that has Game Pass.

Darko 

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