I got an email states that my payment method is expiring. I updated a new valid credit card but my payment for EA Play Pro didn't get updated. Though I got a valid update method system couldn't get the payment and my EA Play Pro is cancelled. I want to renew my EA Play Pro subscription with the offered price.
Community ManagerHey there,
Sorry to hear you’ve run into this issue with your EA Play Pro subscription.
Since this involves a payment and subscription issue, you’ll need to contact EA Help so an advisor can review the account and payment details with you and let you know what options are available regarding the subscription and previous price.
You can contact EA Help here:
https://help.ea.com/
Unfortunately, we’re unable to review payments or make changes to subscriptions through the forums.
Thank you for replying
It says they will return me but how? Can you help please?
