Forum Discussion

Rising Newcomer

1 month ago

Solved

Missing 10% discount in Apex Legend with EA play

I've just subscribed EA play monthly on PC EA App in order to get the 10% discount purchasing the coins in Apex. But it didn't work when I started Apex on Steam. I do linked my Steam and EA account. I can not find any solutions on the EA help and I tried restarting my PC which is still unfixed. How can I do to solve this problem? Can I get refund and resubscribe EA play on Steam?

EA_QueenBee
1 month ago
Hey Pa55acagl1a,

EA Play is platform specific, so if you have it on EA Play you can't make use of it elsewhere. If you want to use it on Steam, you'll have to get it specifically on Steam.

You should just be able to start the game up on the EA app and make use of your subscription there. We don't usually offer refunds for subscriptions, but you can try reaching out to our live support team to see if they can make an exception.

1 Reply

EA_QueenBee
Community Manager
1 month ago
Hey Pa55acagl1a,

EA Play is platform specific, so if you have it on EA Play you can't make use of it elsewhere. If you want to use it on Steam, you'll have to get it specifically on Steam.

You should just be able to start the game up on the EA app and make use of your subscription there. We don't usually offer refunds for subscriptions, but you can try reaching out to our live support team to see if they can make an exception.