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tinpanpv's avatar
tinpanpv
4 years ago
Solved

EA Play Pro gift card

Can you buy a digital EA Play Pro gift card on Amazon USA and activate it in Canada? Trying to get someone a gift.

pc
  • EA_Solaire's avatar
    EA_Solaire
    4 years ago

    Hey there @tinpanpv,

    Any type of EA Gift card, Cash Card or EA Play card needs to be redeemed in the country it was purchased in. A card purchased in the US would not be able to activated for someone in Canada. 

    You can read up a bit more on these details in the article here. 

3 Replies

  • gksvr1's avatar
    gksvr1
    4 years ago

    Hi @tinpanpv,

    Generally, digital game codes purchased off trusted EA retailers are not region-locked, but may be language-locked. I don't think EA Play Pro is any exception to this rule.

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  • tinpanpv's avatar
    tinpanpv
    4 years ago
    Hey @gksvr1
    Thanks for your reply. See, that's what I figured. Why would EA care where you bought the card? The card gives prepaid access to a year of EA Play Pro, you happen to activate it on your Origin account in Canada... same market, same language. The ONLY thing I could think was that codes sold in the US (because we don't even have those gift cards here) could end up not being possible to activate on a Canadian Origin account or IP address. But that feels like a stretch. I've seen North American regionality in games but never Canada and the US as separate regions. I had a chat with EA customer service and they got me nowhere. All the representative was able to say was that their supervisor had said the card was sold in the US on Amazon, wasn't something that was sold in Canada at all and that therefore, that made it likely that it wouldn't work.
  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey there @tinpanpv,

    Any type of EA Gift card, Cash Card or EA Play card needs to be redeemed in the country it was purchased in. A card purchased in the US would not be able to activated for someone in Canada. 

    You can read up a bit more on these details in the article here. 

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