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SirKalbz's avatar
SirKalbz
New Novice
54 minutes ago
Solved

Ea play pro subscription refund

My EA Play Pro membership renewed automatically, but I did not intend to renew it. I would like to cancel the renewed membership and request a refund for the renewal charge. I have not used the membership since it renewed.

  • Hey SirKalbz​,

    Please get in touch with the support team directly so they can take a look into this situation. EA Play/Pro subscriptions are typically not refundable, but they'll be able to see what options may be available in this particular case. You should be able to use the Contact us button at the bottom of the link below to get started with that process.

    Request a refund for your EA game 

4 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    39 minutes ago

    Hey SirKalbz​,

    Please get in touch with the support team directly so they can take a look into this situation. EA Play/Pro subscriptions are typically not refundable, but they'll be able to see what options may be available in this particular case. You should be able to use the Contact us button at the bottom of the link below to get started with that process.

    Request a refund for your EA game 

  • SirKalbz's avatar
    SirKalbz
    New Novice
    31 minutes ago

    When i go to contact us the bot reply on me not an advisor support 

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