Ea play PRO subscription wrongly purchased on PC

Question

Hello there. I have just make an error while purchasing my EA play PRO subscription.

I purchased it for PC, while my intention was to purchase it for PS5.

How can I talk to an EA Sports human assistant, so that they translate/crossing my just done subscription from the PC to the PS5? Deactivating it for PC and simultaneously activating my purchase on PS5.

I am going to play the game from PS5, I'll not even buy it on PC. It was an error by distraction.

I can obviously demonstrate the purchase is of just a few minutes ago by receipt screenshot.

Thank you so much for helping.

ea_barry · Answer

@Zizou-Farci_82&nbsp;

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

zizou-farci_82 · Answer

Thanks a lot Barry for your quickness.I am going to do as you suggest.Have a great dayRiccardo

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Ea play PRO subscription wrongly purchased on PC

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