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wojciechjerzy's avatar
11 months ago
Solved

ea play pro

Hi,

I bought ea play pro for pc and ea for ps5 and dont have an acces to the full version of fc25. Anybody have any idea how to solve it?

Thank you

W.

  • I received an answer from other consultant that ea play pro give me an option to play a full version fc25 only on PC not on the PS. I think the we can close a discussion. Thank you

5 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hi there,

    Just to clarify things, you've purchased EA Play Pro two times, both for PC and PS5 and you're unable to add the games to your account on both platforms? 

  • Firstly I bought ea play and soon after I extended to ea play pro. As you know there is no ea play pro for PlayStation. I have use fc25 trial 10h on ea play and after played 10h I extended to ea play pro and wanted to download and play full version of fc25 but I cant because I don't have an option to download full version. Your support would be highly appreciated.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    11 months ago
    @wojciechjerzy Thanks for the clarification. So you subscribed to EA Play Pro on PC (after your 10-hour trial has expired on PSN), and in the EA app (PC), you're not able to download any games from the EA Play Pro list? Or are you trying to download the game on PSN?
  • I received an answer from other consultant that ea play pro give me an option to play a full version fc25 only on PC not on the PS. I think the we can close a discussion. Thank you

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    11 months ago
    @wojciechjerzy Yes that's correct. That's the reason I wanted to confirm if you were trying to play on the PS instead of PC. If you need anything else, feel free to let us know! Have fun!

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