EA Play Refund

Hi there, 

I'm really sorry to hear about your problem with the EA Play Subscription. Please note that we're unable to issue a refund for you here at the EA Forums. For further assistance with that, please contact EA Help Support once again. I would suggest contacting them via chat: 

How to chat with EA Help

1. Log in to your EA Account.
2. Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
3. Select Chat with us or Start chat.
4. Fill in the contact form with your:
   • first name
   • last name
   • e-mail
   • platform
   • subject (a short description of your issue)
   • attachments (e.g. screenshots, documents, links).
5. Select Send.
6. A chat window will open when you’re transferred to an advisor.

After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.

How to get help with your EA Account