Ea play refund
Good afternoon, I haven’t used EA play for more than six months, a couple of days ago I was charged for an annual subscription. I immediately opened a ticket with technical support but it was closed without any comment. After that I started another one and the situation was the same. What do I need to do? Why don’t tech support respond and mark the ticket as completed?
Case #179949568 and
Case #179949568
Hey there @xctun1
We aren't able to process a refund for you here on the forums, and it looks like your live chats haven't connected to an advisor yet on the help site.
Please set up a brand new case on the help site to speak with an advisor about this: https://help.ea.com/en/help/faq/using-ea-help/
If the live chat doesn't connect, try the following:
- Press F5 to refresh the page
- Clear your browser's cache
- Try a private browsing window
- Try another browser, like Chrome or Edge
