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JowaYne26's avatar
JowaYne26
Rising Newcomer
3 months ago
Solved

EA PLAY SUBSCRIPTION REFUND

Good day all.

Can you please assist , I got debited for EA play subscription ,However I did not authorise this , I no longer game and and the console has been off for months and considering selling . Please can you assist in how I get a refund and cancel this service permanently, I'm in South Africa , your assistance is appreciated.

  • Hey JowaYne26​,

    We can only really help with purchases made through the EA app. If you have an EA subscription on console, you'll need to reach out to that console's support to see how they can help you with any refunds.

2 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey JowaYne26​,

    We can only really help with purchases made through the EA app. If you have an EA subscription on console, you'll need to reach out to that console's support to see how they can help you with any refunds.

  • JowaYne26's avatar
    JowaYne26
    Rising Newcomer
    3 months ago

    Good day , thanks for your response, so basically I need to contact PlayStation?

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