Not getting full access to EA Play on PS5
Hi all, I wonder if someone can help me I have been a EA Play member for a few years on my PS5 and i recently noticed that when I go to view games on my EA Play Subscription on the PS5 i only have 3 games that come up (picture attached) I have gone to my PlayStation account and my EA Play subscription looks like its linked up and I have a paid membership until next year. So i am a bit confused as to why i am only seeing 3 games when i know there are a lot more, could someone help me please? I thought it was a glitch at first but this has been 3 days now. Kind regards in advance.
EAplay
Every time the NFL madden 24 intro is over it tells me to sign back into my EA account that i installed it under, even though with my subscription had never signed me out and still can't access my saved data. So, having the same currently active account the EA servers that has internet connection still prompts me the same instructionsEa play membership refund
Hello , Ea play membership is expired on my account long time ago maybe 2 months ago , and just now it take from my card a new subscription, even my card are not in the payment and wallet of my account, I already delete it !!! How could they take money while the card isn’t there and also I didn’t subscribe!! Please I need refund and I don’t want the subscriptiongame pass expired but still active on xbox app
i was opening battlefield 1, and as of nov 17 2025, it said my xbox game pass expired, but i still have it active as of right now. can't get it to fix. i reinstalled ea app, rested the xbox app, none of them work. idk if its game pass premium acting up weirdly, or its just ea. :/ hopefully i can get a solution from yall, alr peace
Paid for EA Play via Epic Games 3 Days Ago - Still No Service!
It has been exactly 3 days since I paid for an EA Play subscription via Epic Games, and I still have absolutely zero access to the service. I have already contacted Epic Games support, and they explicitly stated that the activation process is managed entirely by EA, effectively pointing the finger at you. As a paying customer, I am sick and tired of being stuck in the middle of your failed technical integration with Epic. There is no option to link accounts on the Epic side, and your EA App just throws meaningless error messages whenever I try to launch a game I paid for. Do NOT reply with standard troubleshooting articles or generic "we are looking into it" responses; I have already tried everything. I have paid for a service I am not receiving, which is unacceptable. I demand that you manually activate my subscription or fix your backend issues immediately. I expect a concrete solution today, not more delays. my account id: ersoy1842Not able to finish checkout for EA Pro
I'm so frustrated with EA support. So i verified my student status with Student beans website and they have a link to EA for a student discount so I wanted to purchase it. However it didn't work out I get to the official site where it clearly shows that there is a promotion active that ends November 19 we are not there yet so then the discount should work. Yet it do not work so i figure maybe its a issue with my email being with the wife name so made new account with my own email matching my name issue still there. both time i contact EA help and do the useless chat! one rep says its a known issue and will be solved soon they are working on it the other rep says that the image I share isn't the official EA site which it clearly is in the image. This is clearly illegal false advertisement and just straight up foolishness multiple reps all different stories this use of chat only for support is BS since the reps can just end the chat and force you to start a new one over and over if they do not know a answer I had to start a chat a total of 17 time with absolutely no help and its ridiculous. The Promotion Exists and Is Active: The EA Play FAQ page (EA.com/ea-play) explicitly references a promotional offer valid from September 19, 2025 to November 19, 2025 for new purchases of the EA Play Pro Annual Plan. The Student Beans support email from Joshua Torio confirms that the EA offer is real and currently active, clarifying that EA controls the terms and pricing, not Student Beans. This means the offer is genuine and originates from EA itself, not a third-party reseller. EA Support Contradictions: My transcripts show two different EA agents giving conflicting statements: Agent Vasu (Oct 18, 2025) admitted: “The issue you are facing is something we’re already aware of… We’re receiving similar reports from other players around the globe.” transcript (14): This confirms EA is aware of a technical problem where the discount isn’t applying at checkout. Agent Holison (Oct 28, 2025) incorrectly stated that the promotion was not from the EA website despite acknowledging the screenshot you provided. transcript (17) : This contradiction shows internal miscommunication between EA’s front-line and promotions teams. emails sent to To: [edit: email address removed] [edit: email address removed] [edit: email address removed] [transcripts removed - be careful with posting private information on a public forum- CM]
