EA Play Unauthorized Payment

@imfelixbtww 

When helping with certain issues, like account changes, purchases, and missing content, we must verify that you own this account. We want to ensure we’re not compromising your account, so we can’t help with your issue currently.

You can contact our live support on our Help Site. To request a chat or open a case through email:

• Select the EA App
• Select one of the account issues like I cannot log in
• You may get a pop-up that says login and get faster help
• Select Continue without logging in
• This should give you the chat/email option

Please note: These are not situations where Community Managers can assist over the forums as we are not Live Support and cannot validate account ownership.

Did you ever get this sorted? I have just come to notice it on my PayPal. Didn't approve a single monthly payment and all of a sudden I have monthly charges 

hi

i have been on online chat and had a phone call from ea who hung up, i have had 2 payments of £35.99 leave my PayPal account for EA play 12 MTh subscription via Xbox game pass despite having active game pass account 

there is nothing on my ea. billing history and no one knows anything