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madsby99's avatar
3 years ago
Solved

EA Play Won´t Start

EA Play doesn´t react thru Steam, if i click it nothing happens

  • madsby99's avatar
    madsby99
    3 years ago

    Hi Pythia

    Glad the picture helped., i still can´t  start EA Play from my steam library and that´s a bit odd until today i have always done that, however i can start it from the steam shop

    a bit annoying but i can live with that. About the EA app i found out i have to run Ea app recovery every time i want to launch the app, again a bit annoying.

    But thank you for helping.

    Regards Jørgen M Pedersen

7 Replies

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello @madsby99,

    when you say that you click EA Play, what exactly do you mean by that? Do you have an EA Play subscription? Or trying to get one?

    - Pythia

  • madsby99's avatar
    madsby99
    3 years ago

    Hello

    I have a subscription and when i choose look thru Ea play in my steam library. i can click on it but nothing happens, it´s the same with the EA app they just won´t start ( tried repair and reinstalling nothing helps )

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello @madsby99,

    on which platform did you buy Ea Play? It's platform specific, so if you bought it on Steam, you won't be able to play with it on the EA App or Xbox and vice versa. 

    Is it just games that you have with the EA Play subscription or all EA games?

    - Pythia

  • madsby99's avatar
    madsby99
    3 years ago

    Hello

     I know english isn´t my native language but jeez, it´s when i am in my steam library on Pc (i only use Pc ) you should be able to click on the icon, picture or what ever you call it so you can see what´s new in EA Play and maybe choose a game to download, but when i click it nothing happens i hope the attatched file helps

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @madsby99,

    that picture helped! I was a bit confused because you mentioned the EA app in one of your posts. Could you try verifying the Steam files? It might be the case that the problem is occurring on the apps side. Otherwise, if you search for EA Play, are you able to access the EA Play page from there?

    - Pythia

  • madsby99's avatar
    madsby99
    3 years ago

    Hi Pythia

    Glad the picture helped., i still can´t  start EA Play from my steam library and that´s a bit odd until today i have always done that, however i can start it from the steam shop

    a bit annoying but i can live with that. About the EA app i found out i have to run Ea app recovery every time i want to launch the app, again a bit annoying.

    But thank you for helping.

    Regards Jørgen M Pedersen

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello @madsby99,

    that is indeed annoying, my apologies. If it develops into a bigger problem or becomes too annoying, please don't hesitate to post in the forum again. 

    - Pythia 

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