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BombasticDaPro's avatar
BombasticDaPro
5 years ago
Solved

Error Launching Game (EA Play)

Hello there, I bought EA play on steam a few days ago but I am having trouble starting the games. I downloaded Battlefront II but had the trouble message which you can see below. I deleted the game ...
pc
  • BombasticDaPro's avatar
    BombasticDaPro
    5 years ago

    @EA_Cade  I shutted down all the firewalls and security programs (including windows') and now I can run the games. You can close the topic, thanks!

EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @BombasticDaPro,

In Steam, do you see the option to Verify Game Files?

 

  1. Restart your computer and launch Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game files button.
  4. Steam will verify the game's files - this process may take several minutes.
  • BombasticDaPro's avatar
    BombasticDaPro
    5 years ago
    @EA_Cade Hello Cade, did what you asked for but unfortunately didn't work, still getting the same error message. Verified the game files and tried to play it but it forwarded me to origin again and gave me the same error message.
    • EA_Cade's avatar
      EA_Cade
      Icon for Community Manager rankCommunity Manager
      5 years ago
      Hi @BombasticDaPro,

      Sorry for the delay, I was out of office. If this is still occurring now, please reach out to an advisor here http://bit.ly/EA_Contact_Us so we can gather some more data from you on this to investigate.
      • BombasticDaPro's avatar
        BombasticDaPro
        5 years ago

        @EA_Cade  I shutted down all the firewalls and security programs (including windows') and now I can run the games. You can close the topic, thanks!

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