Hi, trying to play FIFA 21 online on ps4 but I can't seem to log on to ea servers. It starts with the ✓ if you agree and press NEXT then it asks me for my email, this is where I get stuck. I enter my email and... can't press the next button!?...it just won't go passed that.
Community ManagerHey @Silver1CSM are you seeing an error message of any kind at this point?
Darko
No, it just won't let me get passed entering the Email...it won't let me press the next button.
Community ManagerHey @Silver1CSM it looks like there may not be an EA account linked to that address.
Have you checked the email to ensure that it is lined and you are using the correct one.
Darko
I do have an EA account created with this email.
Community ManagerHey @Silver1CSM for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
https://www.youtube.com/watch?v=PD4NUzi6AGE
Hi, I had exactly the same problem. the boy from the help center tried to help, but failed. I watched this video and now everything is ok. Success!
