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MalikSabbah's avatar
MalikSabbah
3 years ago
Solved

Help me mith my EA Play and XBOX Game Pass..

Hello everyone. I have XBOX gamepass for PC and i use ea play with game pass but now i couldnt see my games and game pass membership on ea play. I linked my accounts before to use ea play and played ...
pc
  • EA_Pythia's avatar
    EA_Pythia
    3 years ago

    Right, could you check here and make sure the linked Xbox account is the correct Xbox account that has the Game Pass on it?

    https://myaccount.ea.com/cp-ui/connectaccounts/index 

    Please also double-check your login details when you log into the EA app. So please sign out completely, and then manually enter the details, without any autofill.

MalikSabbah's avatar
MalikSabbah
3 years ago

I am sure i linked the correct accounts. How can we solve the problem ?

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @MalikSabbah,

    so you were able to use the EA play subscription that you get through the Xbox Game Pass before you linked accounts? Or were you unable to use it, once you linked them? 

    • MalikSabbah's avatar
      MalikSabbah
      3 years ago

      I can open EA Application on my PC with XBOX login but in application i have no game or something else because it didnt see my gamepass membership even though I linked it.

      • EA_Pythia's avatar
        EA_Pythia
        Icon for Community Manager rankCommunity Manager
        3 years ago

        Right, could you check here and make sure the linked Xbox account is the correct Xbox account that has the Game Pass on it?

        https://myaccount.ea.com/cp-ui/connectaccounts/index 

        Please also double-check your login details when you log into the EA app. So please sign out completely, and then manually enter the details, without any autofill.

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