how to discontinue ea play
how do i discontinue my EA play subscription?
Forum Discussion
2 Replies
Hey @AJ_3499,
Please read this article before cancelling your EA Play membership: https://help.ea.com/en/help/ea-play/manage-your-ea-play-membership/#cancellation
For PC :
SpoilerHow to cancel EA Play membership:
- From the top right corner, click on you username.
- Click on EA ACCOUNT.
- From the left panel, select EA Play.
- Select Cancel This Membership.
You can skip steps 1-3 by clicking on this link: https://myaccount.ea.com/cp-ui/subscription/index
For :
SpoilerHow to cancel EA Play membership:
- Go to Settings.
- Go to Account Management.
- Go to Account Information.
- Go to PlayStation Subscriptions.
- Select EA Play.
- Select Turn Off Auto-Renew.
For :
SpoilerHow to cancel EA Play membership:
- Log in to account.microsoft.com.
- Click Services & subscriptions.
- Click Payment & billing under EA Play.
If you're still having trouble, you may need to contact an EA advisor: https://help.ea.com/uk/contact-us/?product=origin&platform=pc&category=manage-my-account&community=t...
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EA_LannaCommunity Manager
Hi @AJ_3499,
I've added the steps for cancelling your EA Play Subscription under the spoiler tag per platform below.
PC
Spoiler- Go to your EA Account Settings.
- In the navigation panel on the left-hand side, click on Subscription.
- Next to Membership, click Cancel Membership.
Playstation
Spoiler- From your PlayStation 4, navigate to [Settings] > [Account Management] > [Account Information] > [PlayStation Subscriptions].
- Select the EA Play membership you want to cancel.
- Select Turn Off Auto-Renewal.
Xbox
Spoiler- Log in to account.microsoft.com.
- Click Services & subscriptions.
- Click Payment & billing under EA Play.
Keep in mind, if you cancel your membership, you’ll keep your game progress (as long as you don’t manually delete your save files) and all earned Trophies/Achievements. However, you can’t continue playing the games you’ve downloaded unless you buy them or reactivate your membership. When you reactivate your membership or buy the games, you can pick up right where you left off the next time you play.
Once you cancel your membership, you will keep your membership benefits until the end of your membership period.- EA_Lanna
