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eexcitee's avatar
eexcitee
2 years ago

I am paying for something I don’t have access to

Ea? Wtf is going on? I have been paying 3,99€ every month for 4 months now even though I don’t have access to ea play. I checked where the transaction is from and it says ea play. But somehow I still...
pc
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @eexcitee 

It sounds like you possibly have an EA Play membership on a different EA account than the account you're currently logging in with. If you check the order history and EA Play membership tab your EA account, are you seeing a transaction for your membership there? 

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